Online banking in Italy - statistics & facts
Key insights
- Online banking penetration forecast
- 41%
Detailed statistics
Penetration rate of online banking in Italy 2013-2028
- Online banking penetration among internet users
- 51%
Detailed statistics
Online banking penetration in Italy 2007-2020
- Most used device to access online banking
- Smartphone
Detailed statistics
Favorite online banking channels in Italy 2021
Editor’s Picks Current statistics on this topic
Current statistics on this topic
Related topics
Recommended statistics
General overview
5
- Premium Statistic Online banking penetration in European markets 2022
- Premium Statistic Online banking penetration in Italy 2007-2020
- Basic Statistic Italy: share of users of e-banking 2017-2018, by gender
- Premium Statistic Most popular banking websites in select European countries 2018
- Premium Statistic Most popular mobile banking apps in select European countries 2018
General overview
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Premium Statistic
Online banking penetration in European markets 2022
Online banking penetration in European markets 2022
Online banking penetration in selected European markets in 2022
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Premium Statistic
Online banking penetration in Italy 2007-2020
Online banking penetration in Italy 2007-2020
Online banking penetration in Italy from 2007 to 2020
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Basic Statistic
Italy: share of users of e-banking 2017-2018, by gender
Italy: share of users of e-banking 2017-2018, by gender
Share of the population using e-banking services in Italy in 2017 and 2018, by gender
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Premium Statistic
Most popular banking websites in select European countries 2018
Most popular banking websites in select European countries 2018
Desktop banking websites with the most traffic in select European countries* as of March 2018 (in millions)
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Premium Statistic
Most popular mobile banking apps in select European countries 2018
Most popular mobile banking apps in select European countries 2018
Mobile banking apps with the most traffic in select European countries* as of March 2018 (in millions)
Usage method
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- Basic Statistic Online account holders using emails for banking operations in Italy 2018
- Premium Statistic Awareness of robo-advisors among online bank account holders 2016-2018
- Premium Statistic Online account holders using chats for banking operations in Italy 2018
- Premium Statistic Online account holders using social media to interact with banks in Italy 2018
- Premium Statistic Online account holders using Twitter to interact with their bank 2018, by interaction
- Premium Statistic Online banking account holders using Facebook to contact their bank in Italy 2018
- Premium Statistic Online account holders using YouTube to interact with their bank in Italy 2018
- Premium Statistic Online account holders using Google Plus to communicate with their bank in Italy 2018
- Premium Statistic Online account holders using WhatsApp to communicate with their bank in Italy 2018
Usage method
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Basic Statistic
Online account holders using emails for banking operations in Italy 2018
Online account holders using emails for banking operations in Italy 2018
Online account holders using emails for banking operations in Italy in 2018
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Premium Statistic
Awareness of robo-advisors among online bank account holders 2016-2018
Awareness of robo-advisors among online bank account holders 2016-2018
Awareness of robo-advisors in the banking sector among online bank account holders 2016-2018
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Premium Statistic
Online account holders using chats for banking operations in Italy 2018
Online account holders using chats for banking operations in Italy 2018
Share of online account holders using chats for banking operations in Italy in 2018
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Online account holders using social media to interact with banks in Italy 2018
Online account holders using social media to interact with banks in Italy 2018
Share of online account holders using social media to communicate with their bank Italy in 2018, by platform
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Premium Statistic
Online account holders using Twitter to interact with their bank 2018, by interaction
Online account holders using Twitter to interact with their bank 2018, by interaction
Share of online account holders using Twitter to interact with their bank in Italy in 2018, by type of interaction
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Premium Statistic
Online banking account holders using Facebook to contact their bank in Italy 2018
Online banking account holders using Facebook to contact their bank in Italy 2018
Share of online banking account holders using Facebook to interact with their bank Italy in 2018, by type of interaction
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Premium Statistic
Online account holders using YouTube to interact with their bank in Italy 2018
Online account holders using YouTube to interact with their bank in Italy 2018
Share of online account holders using YouTube to interact with their bank in Italy in 2018, by type of interaction
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Premium Statistic
Online account holders using Google Plus to communicate with their bank in Italy 2018
Online account holders using Google Plus to communicate with their bank in Italy 2018
Share of online account holders using Google Plus to communicate with their bank in Italy in 2018, by type of interaction
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Premium Statistic
Online account holders using WhatsApp to communicate with their bank in Italy 2018
Online account holders using WhatsApp to communicate with their bank in Italy 2018
Share of online account holders using WhatsApp to communicate with their bank in Italy in 2018, by type of interaction
Banking apps
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- Premium Statistic Frequency of online or mobile app payment transactions in 2019
- Premium Statistic Most popular mobile banking apps in select European countries 2018
- Premium Statistic Best and worst performing banking apps among major Italian banks 2019
- Premium Statistic Use of banking apps among millennials in Italy 2019
Banking apps
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Premium Statistic
Frequency of online or mobile app payment transactions in 2019
Frequency of online or mobile app payment transactions in 2019
How often do you conduct financial transactions online or via app?
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Most popular mobile banking apps in select European countries 2018
Most popular mobile banking apps in select European countries 2018
Mobile banking apps with the most traffic in select European countries* as of March 2018 (in millions)
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Premium Statistic
Best and worst performing banking apps among major Italian banks 2019
Best and worst performing banking apps among major Italian banks 2019
Best and worst performing banking apps on Google Play Store among major Italian banks from January to June 2019
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Premium Statistic
Use of banking apps among millennials in Italy 2019
Use of banking apps among millennials in Italy 2019
Main uses of banking apps among millennials in Italy 2019
Customers' opinion
9
- Premium Statistic Italy: preferred channels for checking bank balances 2017, by type
- Premium Statistic Italy: preferred channels for bank transactions 2017, by type
- Premium Statistic Italy: reasons for internet banking usage via pc 2017
- Premium Statistic Attitudes towards online banking and digital payment solutions in Italy 2019
- Premium Statistic Reasons for the growth in the demand of online financial solutions in Italy 2019
- Premium Statistic Advantages of online banking and digital payment solutions in Italy 2019
- Premium Statistic Willingness to join a digital bank in Italy 2019
- Premium Statistic Italy: reasons for choosing an online bank 2017
- Premium Statistic Main criteria to start using a digitized banking solution in Italy 2019
Customers' opinion
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Premium Statistic
Italy: preferred channels for checking bank balances 2017, by type
Italy: preferred channels for checking bank balances 2017, by type
Which of these channels do you prefer for checking your bank balance?
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Italy: preferred channels for bank transactions 2017, by type
Italy: preferred channels for bank transactions 2017, by type
Which of the following channels do you prefer when executing bank transactions?
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Italy: reasons for internet banking usage via pc 2017
Italy: reasons for internet banking usage via pc 2017
When you access internet banking via your personal computer, what do you use it for?
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Attitudes towards online banking and digital payment solutions in Italy 2019
Attitudes towards online banking and digital payment solutions in Italy 2019
How do you feel about the increasing role of digitization in the banking and financial sector?
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Reasons for the growth in the demand of online financial solutions in Italy 2019
Reasons for the growth in the demand of online financial solutions in Italy 2019
In your view, why will the demand of online/mobile financial solutions increase in the future?
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Advantages of online banking and digital payment solutions in Italy 2019
Advantages of online banking and digital payment solutions in Italy 2019
In your view, what are or could be the biggest advantages of online banking and digital payment solutions?
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Willingness to join a digital bank in Italy 2019
Willingness to join a digital bank in Italy 2019
Do you consider changing your bank for a digital-only bank during the next 12 months?
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Italy: reasons for choosing an online bank 2017
Italy: reasons for choosing an online bank 2017
Why did you choose an online bank (as opposed to a traditional one)?
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Main criteria to start using a digitized banking solution in Italy 2019
Main criteria to start using a digitized banking solution in Italy 2019
Which are the two most important criteria for you to consider using a digitized banking solution?
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